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Pep Boys complaint - Big Rebate Problem!

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pipboy
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I took some time as I was looking for new tires for my truck, and decided to give Pep Boys a try. They had a rebate offer (Buy 3 tires get the 4th one free after rebate) In order to get the rebate you had to also purchase the road hazard warranty and complete tire installation package, which I did and was shown on the store receipt. I carefully copied receipts and circled the rebate items as required. and sent it along with the rebate form to them. About 9 weeks after I sent it to them, I get a postcard stating the item s do not qualify for a rebate. What BS, It appears to be a scam to me. I called the Pep Boys customer support number and I was told I have to take it up with the rebate center, and they could do nothing. I wouldn't recommend getting anyhting from Pep Boys. I'm not done trying to get them to come thru on this rebate though, The rebate was supposed to be $121.00 .
Complaint Follow Ups (2)
Why blame others
byAmerican, June 6, 2010
Quit blaming other people for you inability to follow elementaty instructions.
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customer
byLovenia, May 2, 2010
I also had the same problem after purchasing 4 brand new tires ,I received a post card stating that the tire i had purchase was not for the rebate ,i called the store i never got a straight answer from any one. I am not sure what to do please help if You can.
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