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Magic Jack Customer Service ***

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I purchased the Magic Jack online 3 weeks ago, or so I thought I had purchased the product. I entered all my information to include my visa number. I waited patiently, but I have yet to recieve the product. I went online attempting to reach customer service, the website keeps sending me back to the original screen when I press on live support. I am so frustrated with their website and lack of customer support, that I'll never use their product. I'm going to give lingo a shot, I can plug it into an internet outlet, call anywhere in the world and I don't have to purchase internet minutes to do it.
Complaint Follow Ups (3)
by, October 12, 2008
1 of 1 people found this feedback helpful
Im very upset! The staff here were very rude to me, I wont be going back there again.
byMIRNA ESCOBAR, July 31, 2010
THERE IS NO CUSTOMER SERVICE FOR OWNERS OF THE MAGIC JACK TELEPHONE. I WAS ASKED BY A TECHNICIAN TO PAY $38-$60 TO OBTAIN AN ANSWER TO MY QUESTION AS TO WHY MY MAGIC JACK NO LONGER IS IN SERVICE.

MIRNA ESCOBAR [415] 444-1390
bys johnson, December 13, 2009
when you buy it at Walmart,you pay 19.95 for the jack and another 19.95 for the first years service.when you plug it in,it will want a credit card number,or it will not activate.then it wants to sell you an extended warranty,then thay want you to renew for three more years.and if you want to pick out your own phone number,there is a fee for that.if thay cant get any money from your account,you will get a computer virus.after you get that fixed, the jack might work two months ,if your lucky.then it will quit working for no reason.

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