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Samsung Refrig Never Worked

Submitted By
Kimberlee
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My Samsung refrigerator, model #RS2530BSH was delivered by Fry's Electronics on Saturday, 9/13. My refrigerated food was frozen solid by 9/14. I turned down the temperature, as instructed in the manual. My food remained frozen solid. By 9/16, the water line was also frozen. So, now I have a total loss of refrigerated food, and no filtered water because the bottles of water I bought as a back-up haven't yet defrosted. I called Samsung - they had me unplug the refrigerator for 9 minutes to "reset it," whatever that means. I did so. The food is still frozen. I called Fry's -- the earliest repair appointment is two days hence. I called Samsung to see if they could do better - their wait is a minimum of 3 days. I think that I will hire a truck and have this POS returned to Fry's. I hope this review is helpful to someone in advance of purchase since it is only in my frustration that I found that review sites are available.
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