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Advanta Credit Cards

Submitted By
Bill Parrish
Visited
0
Advanta hiked our interest rate in August of 2008 WITHOUT NOTICE! They state that they sent a letter to us giving us the option to either close the account and maintain a 7.99% interest rate, or that the account could remain open but that our interest rate would rise to 19.99%. We never received this letter. Upon receiving the next statement we called to inquire as to why the rate was increased and were told that they sent us a letter giving us the above option and refused to help us in any way. Conveniently, in April of 2009 they closed the account anyway, taking away our line of credit AND sticking us with the 19.99% until the account is paid off. I called and spoke to a supervisor and again, conveniently, once an account is closed they will not work with anyone regarding rates. I am extremely pissed off about this situation and would recommend that NO ONE DO BUSINESS WITH ADVANTA! I sincerely hope the company goes completely out of business - that is what they deserve.
Complaint Follow Ups (1)
byPatrick W, July 14, 2010
They did the same exact thing to me. Received nothing to "opt out" as they claimed. They were happy to let me transfer all my other debt to my Advanta Card with low promotional rates and once they got 11,000 on their card they jacked me from 7.99 to 19.99 percent. No late payments or credit change. I've been struggling for two years to make payments and I can't do it anymore. They would never help and just pushed me off to a "credit counseling" service. Pay them more money. Right! I don't know where to turn now but I'm pissed and ready to fight them to the bitter end. email me at advantasucks@4pcn.com if you have suggestions or want to start a suit with me.

-Patrick

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